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Covid 19 - Policy

My intention is and will always be to keep you as safe and comfortable as possible during your visit. As we navigate our ‘new normal’ together, I believe in providing a multi-level approach to your safety, your families as well as myself & mine.

Many services I offer are ones where a mask must be removed (ie Facials, Dermaplaning, Microneedling etc).
I have consulted with clients (many of whom are immunocompromised) as well as our Association about the use of a vaccine policy. The general consensus was ‘yes’ as well as ‘yes’ to continuing with my mask 😷 requirements to enter Aspire Esthetics.
Mask-wearing 😷 requirement will be ongoing and a vaccination policy will officially come into effect Oct 4/21.
This will be done as confidential viewing. (I will not be taking/asking for a copy.)
Thank you for your continued support, kindness and understanding.

Cancellations / Late Arrival Policy

Treatment times and services are reserved especially for you. I value your time and appreciate your business.

Aspire has had a No-Show/Last-minute cancellation policy in effect for a number of years. As I have always understood that there are  circumstances requiring a last-minute cancellation I have often excused this policy. Unfortunately I can no longer absorb these costs. As a small business, this greatly impacts the ability to pay myself as well as continue to upgrade my education to ensure you all receive the very best of care & knowledge.

A Minimum of 24 hours notice is required if you must cancel a single service. (48 hours for bookings of 2.5 or more hours)

Without proper notice, including “no shows” , the FULL VALUE (100%) of your services booked will be charged (1st time, 50% will be charged, with a minimum charge of $15).  In the event of a gift certificate being used to pay for your service, the value of the service(s) will be deducted from that certificate. Booking an appointment acknowledges acceptance of this policy.

In the event that you arrive late, I will do my best to accommodate your needs in the time remaining to ensure the next client is not delayed. If, however, you arrive 10 min or more into your scheduled service you are considered a “no show”.